INDIA WEB HOSTING FAQs

December 2, 2011

Remote server requires Network Level Authentication (NLA)

How to enable RDP access on server requires Network Level Authentication (NLA)

With Remote Desktop (RDP) when connecting to a Windows Server (XP-SP3 or 2003/2008) with newer remote host, you might get an error saying that “The remote computer requires Network Level Authentication (NLA), which your local pc/laptop/desktop computer doesn’t support.”

To enable the RDP access on server requires Network Level Authentication (NLA) you need to follow below given steps [be careful with registry editor, it’s helpful to backup your registry first, you have been warned]:

  1. Install Service Pack 3 [if XP]
  2. Click Start->Run, type regedit and then press enter
  3. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
  4. Double click on “Security Packages”, to modify the values, leave all existing values, and just add “tspkg” at the end of the list, click OK to save your changes.
  5. Now, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders
  6. Double click on “SecurityProviders”, and in the dialog box, add “credssp.dll” at the end, be sure that if the list that is present currently is separated by commas, that you add a comma to the value immediately before the “credssp.dll”. Click OK to update.
  7. Close the registry editor and now restart your computer for changes to take the effect.
  8. Try to RDP to your remote server.

Still, finding it difficult, not to worry, get in touch with one of our technical help expert to assist you further.

Related: Windows Server, Remote Desktop, RDP, Server 2008, Windows XP SP3, Windows VPS

August 10, 2011

Website on plesk windows Server asking for Username and password

Website on Plesk Windows Server/Plesk VPS asking for Username and password.

I have recently purchased a Windows VPS with Plesk control panel and have uploaded website files. While visiting my website it is asking for username and password authentication. Now, I haven’t set any authentication on server for any website, what shall I need do?

This is quite common with the sites hosted on windows server with plesk as a control panel. You are not allowed to acces the site whtout authentication – entering username and password. This is not a bug or issue but is related to password synchronization with IIS server. To resolve this, you will need to synchronize the password.

Below given are some simple steps that you will need to follow:

  1. RDP to your windows server as an administrator.
  2. Start>Run>cmd [this will take you to sytem command prompt]
  3. cd to plesk\admin\bin [shortcut is cd %plesk_bin%]
  4. Type websrvmng.exe –update-anon-password –domain-name=yourdomain.com

The above command will synchronize the password and you will require no more password authentication to view the content.

If this doesn’t work for you, then please open a support ticket and we’ll investigate further and fix the issue for you happily.

~Admin

Related: Windows VPS, Windows Server, Plesk VPS, Windows Dedicated

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